Privacy Policy

---

Red Post Services (Andover) Ltd is committed to protecting your privacy.  We will only use the information concerning you lawfully and in accordance with the EU General Data Protection Regulation.   Red Post Services (Andover) Ltd takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website and any other medium provided by yourself to Red Post Services (Andover) Ltd. Please read this privacy policy carefully. Our use of Data In each case, in accordance with this privacy policy. For purposes of the EU General Data Protection Regulation (GDPR), Red Post Services (Andover) Ltd is the “data controller”. We will retain any Data you submit for 24 months. Unless we are obliged or permitted by law to do so, and subject to any third party disclosures specifically set out in this policy, your Data will not be disclosed to third parties unless we have consent to do so. All personal Data is stored securely in the United Kingdom accordance with the principles of the EU General Data Protection Regulation (GDPR). Red Post Services (Andover) Ltd collect data through Contract and Consent Basis, we do this: 1. Through the authorisation of works by any customer who purchases services and or parts. 2. When you voluntarily complete online customer surveys. 

The Lawful Bases for processing the personal information of customers, to Red Post Services (Andover) Ltd are: 

Contract – customers expect to receive invoices, account statements and estimates about their account or vehicles and could not receive these without their personal data being used. 

Consent – customers have provided their consent for their details to be used for the publication of website updates or newsletters by authorising Red Post services (Andover) Ltd to conduct any works. 

What information do we collect about you online? This information may include your full name, your address, your email, your telephone number, your IP Address, details about your vehicle and any information provided as part of online contact via our website. What do we do with your data? We use your details to contact you about the services and parts you have purchased through Red Post Services (Andover) Ltd and any vehicle reminders or special offers we have which may be of interest to you. Your vehicle details will also be used when booking though third party companies for MOT testing.  Do you share my data with anyone else? We share your details with; 1. Authorised employees of Red Post Services (Andover) Ltd  2. Accountant in a limited capacity for financial records – company name/contact/address 3. MOT testing facilities in a limited capacity – vehicle registration details. We do not share your information with anyone else unless we have your approval. 

Security Data security is of great importance to Red Post Services (Andover) Ltd and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website. If password access is required for certain parts of the Website, you are responsible for keeping this password confidential. We endeavour to do our best to protect your personal Data. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your Data transmitted to the Website. Access to your information and correction You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at the following address. info@redpostservices.co.uk  Cookies Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result. Other websites Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies. Who has access to my data? Authorised employees of Red Post Services (Andover) Ltd and any third party with your explicit consent.  Changes to our privacy policy We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 23.5.2018 How to contact us Please contact us if you have any questions about our privacy policy or information we hold about you: For our website: www.redpostservices.co.uk